Privacy Policy

Last updated: 2025-01-01

1. Overview

This policy explains how ROOT 19 collects, uses, and protects personal information.

2. Information We Collect

• Account data: name, email, school, and role.
• Usage data: pages visited, interactions with questions, and activity statistics.
• Bug reports: titles, descriptions, steps, severity, contact email, and optional screenshots.

3. How We Use Information

• Provide, operate, and improve the service and content.
• Authenticate users and maintain session state.
• Monitor performance, usage, and detect abuse or errors.
• Communicate about updates or support issues.

4. Legal Bases

We process personal data based on legitimate interests, performance of a contract, and compliance with legal obligations, as applicable.

5. Storage and Security

Data is stored in our databases with access controls. While we implement safeguards, no method of transmission or storage is 100% secure.

6. Data Sharing

We do not sell personal data. We may share information with service providers under confidentiality obligations, or when required by law.

7. Data Retention

We retain information for as long as necessary for the purposes outlined, unless longer retention is required by law.

8. Your Rights

Subject to law, you may request access, correction, or deletion of your personal data. Contact us via the Report Issue page.

9. Cookies

We use session cookies for authentication and to maintain user sessions. You can control cookies through your browser settings.

10. Children’s Privacy

ROOT 19 is not directed to children under the age where parental consent is required by applicable law. Do not register if you are not eligible.

11. Changes

We may update this policy periodically. Continued use signifies acceptance of changes.

12. Contact

For privacy inquiries, please contact us through the Report Issue link.